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Local Councillors Comment on Withdrawal of Bank of Scotland Mobile Branch

>> 4 December 2023

Turriff and District councillor Alastair Forsyth and Central Buchan councillor Geoff Crowson have criticised the planned withdrawal of the Bank of Scotland’s mobile branch from local communities.

The bank has announced that the service will stop calling at communities including Turriff and New Pitsligo with effect from May 2024.

Commenting, Cllr Alastair Forsyth said:

“It’s not that long ago since the physical Bank of Scotland Branch in Turriff closed and we were assured that customers would be able to continue to access banking services locally through the introduction of the Mobile Branch.

“Now it seems this, too, is being withdrawn from next May. It’s difficult not to come to the conclusion that the Mobile Branch was just cover at the time to make it easier to close the Branch.”

Councillor for Central Buchan Geoff Crowson added:

“Bank of Scotland now need to step up and inform the communities affected how it intends to support vulnerable customers in servicing their bank accounts. It’s great that the Post Office is still there in most communities to pick up where the banks are leaving off, but not everyone will be able to go online or service their needs through the Post Office.”

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